Have questions about OiiO, our products, or your order? You’ve come to the right place. Below are answers to some of the most common questions from our customers.

Order & Shipping Questions

Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Standard delivery typically takes 5–7 business days, while expedited shipping arrives in 2–3 business days.

Q: Can I track my order?
A: Yes! Once your order ships, a tracking number will be emailed so you can follow your package every step of the way.

Q: Do you ship internationally?
A: Not yet.

Products & Quality

Q: What is OiiO?
A: OiiO curates functional, versatile, and stylish essentials designed to make everyday life smoother and more intentional.

Q: How are products selected?
A: Every item in the OiiO collection is carefully chosen for quality, durability, and practical design, so they work seamlessly in daily life.

Returns & Exchanges

Q: What is your return policy?
A: (Include your specific return/exchange policy. Example: Items can be returned within 30 days in original condition. Customer is responsible for shipping costs.)

Contact & Support

Q: How do I contact OiiO?
A: Email info@oiioshop.com or use our contact form for any questions or assistance.